The Ann Taylor brick and mortar store and website both offer a great shopping experience for the Ann Taylor customer. The brick and mortar stores offers a nice product selection and the products are nicely organized so the customer can easily find what they are looking for. Sales associates are eager to help customers with anything they need. The website has a larger product offering, with online exclusives and more petite and tall options. Their wedding and event merchandise is also featured online. Online purchases ship at a flat-rate of $8.95 or free on orders of $175 or more. The Ann Taylor mission “to inspire and connect with our clients to put their best selves forward every day" is apparent when both shopping in the store and shopping their online store
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